Senior Business Consultant Logistics (full time, 40u)


Near Rotterdam


Our client delivers solutions that simplify global trade and logistics and for them we are looking for a Senior Business Consultant on TMS/WMS and Customs. 

The Consultant is based in The Netherlands near Rotterdam and reports to the Director Professional Services of  Europe and will play a key role in multiple client-facing (inter)national, complex and mostly high profile software implementations projects.

Organisatie- en afdelingsomschrijving

The company has over 35 years’ experience in global trade management and logistics, and over 1000 employees worldwide, and well known as a long-time innovator of solutions for manufacturers, distributors, retailers, freight forwarder, transport companies, customs brokers, 3PL’s and 4 PL’s, as well as other related institutions involved in financing and underwriting global trade such as banks and insurance providers with more than 40.000 users worldwide every day. 

Functie informatie

• Provide professional advice to the client with respect to the delivery of an effective system solution.

• Help achieve customer ROI expectations.

o Identify customer metrics that are below ideal goal.

o Create the plan

o Reevaluate and review progress

• Execute Value Assessments for both customers and prospects where required.

• Articulate how the solutions can meet the client’s business objectives.

• Articulate Client Requirements as a component of the Functional Requirements Specification or Functional Designs.

• Interpret the limitations/restrictions of the software and recommend process changes with the client or software enhancements.

• Fully understand the key deliverables in the project under their direct control and maintain close co-operation with the  Solutions’ project manager in terms of milestones, priorities, timescales, budget, risks & issues.

• Design & Deliver user training sessions (if required).

• Contribute to internal process improvements.

• Mentoring other team members as possible.

• Provide guidance to project team for utilizing the Solutions Implementation Methodology and Approach.

• Responsible for quality of delivery and customer satisfaction of assigned tasks and/or projects.

• Maintain an awareness of and work within project constraints and contractual obligations.

• Maintain an awareness of the Solutions products to be able to discuss them with customers and lead follow-up product demonstrations and presentations if needed while on-site.

• Identify own knowledge, skill-set and personal development needs.

• Other duties as assigned.

Functie eisen

• Master’s or Bachelor’s Degree in Logistics, Computer Science, MIS, Engineering or related field, or equivalent experience in a technology-related field.

• 10 to 15 years Industry experience (delivery of software solutions within logistics).

• Excellent communication skills, verbally and in writing.

• Ability to play leadership role in implementing or managing supply chain systems.

• Ability to work with minimal supervision, and also as part of a large team.

• Ability to build, present and sell cases for significant operational changes.

• Strong technical skills or technical awareness.

• Fluent in Dutch and English and preferably in one more language.

• Able and willing to travel internationally, flexible working times.


Full package


Fred Baekers 06-127 318 33

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